....MAGIC JACK NOT PLUS

FCC Submission Confirmation: 2000C

Acknowledgement of Submission from VC on 11/01/2012, 

reference number 12- C00437230. Thank you for your information. 

The FCC  will contact you if additional information  is required. 

Please keep this information  for future reference.

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A FOOL IN A CLASS BY MYSELF

When I paid for my MJ+ then promptly there after paid for a 5 year subscription Magic Jack applied the funds to the old standard phone on top of the 5 years I already had on that one. I thought I would have two lines for 5 years instead I have paid for the MJ+ so it can sit on a shelf and collect dust. While the old standard is paid until 2019.

Today I was in chat for three hours, with three techs doing the same routine three times until I finally was able to use the old phone. The one they insist I paid the subscription on. They are sure I will pay again to use MJ+.

Please wait for a site operator to respond.

You are now chatting with 'Anna'

Your Issue ID for this chat is  LTK554084491523X

Anna: Hello, how may I help you?

VC : Third upper level tech chat

VC : Hi Anna

Anna: Hi V

VC : I did all the uninstall  installs and setup firewall exception and  IO trusted sites and prvacy low

VC : Now I have no Audio and Dial  Pad w/not dial

Anna: May I know the exact nature of your  problem with full details please?

VC : PLZ READ ABOVE

Anna: Is the mj device connected to your  computer?

VC : YES

Anna: Do you see the steady blue light on  the mj device?

VC : dIAL pAD HAS MY PHONE #

VC : YES

Anna: Please click the MENU on your  SoftPhone dial pad and choose  "VOLUME/HEADSET CONTROL." then tell me if  you can switch between telephone or  headset/other

VC : FROZEN ON HEADSET/OTHER

Anna: Please click the link to download and  run the magicJack upgrade:

Anna:  http://upgrades.magicjack.com/upgrade/magic JackSetup.exe

VC : Opens to a blank screen and  does not upgrade

VC : Should I restart?

VC : MJ I mean

Anna: • Please click Start(Windows Logo)  button and in the start search type DEVICE  MANAGER and press enter.

VC : Shortcut in VISTA RT click  on my computer then manage

Anna: • On the device manager, please click  on the + sign for DVD/CD ROM Drives. You  should see YMAX MagicJack USB Device or  TigerJet CD-Rom USB Device there.

VC : I have already been down  this road twice if not three times

VC : I have the YMAX

Anna: • please right click on that YMAX  MagicJack USB Device or TigerJet CD-Rom USB  Device… Then select  Uninstall and click  OK. (tell me if it disappears the list).

VC : eVERY tIME BEFORE IT CAME  BACK ON THE LIST AFTER UNINSTALL

Anna: • Now please click on the + sign for  DISK Drives and uninstall the YMAX  MagicJack USB Device or TigerJet HardDisk  USB Device there

VC : SAME BEHAVIOR

VC : EACH TIME IT COMES BACK UP  ON THE LIST

Anna: I see

Anna: Please try to unplug then replug the   mj device now

VC : I HAVE DONE THIS AS WELL AND  I HAVE HAD THIS DEVICE ABOUT THREE YEARS  AND I NEVER HAD THIS PROBLEM.

Anna: I understand that'

Anna: Is the mj device plugged back to your  computer?

VC : ON the flip side I can not  understan why MJ took my money for MJ+ THEN  TOOK MY SUBSCIPTION AND APPLIED TO STANDARD  SO THAT PLUS JUST COLLECTS DUST AND  STANDARD REFUSES TO WORK AND TAKE THREE  HOURS OF MY TIME TO CONVINCE ME THAT IT  REFUSES TO WORK

Anna: One moment please...

VC : It has tried three time to  restart and has not upgraded.

Anna: I am transferring you to one of our  top 10% agents as rated by our customers.  Please hold while I transfer you.

Please wait while I transfer the chat to  the best suited site operator.

You are now chatting with 'April'

Your Issue ID for this chat is  LTK554084491523X

April: Hello. My name is April. To better  assist you, let me put you on hold while I  read your previous chat/s. Thank you.

VC : Thank U April

April: Thank you for waiting, V.

April: Is your magicJack still plugged in  into your computer?

VC : Yes it is

April: Ok. Please click Start and click  Computer. Do you see the two drives labeled  "magicJack" and one labeled "Phone"?

VC : Neither present in my  computer

April: May I know if the blue light on the  device is still on?

VC : Bright Blue

April: Ok, good.

VC : Dial Pad reports No Audio  Found

April: Please go to control panel and open  Folder options. Click the View tab and make  sure "Show Hidden Files and Folders" button  is chosen. Close the Control Panel.

VC : Headset frozen and will not  change to phone

April: Oh, I see.

April:  We have to reset your Device  Manager drivers. Please perform the  following steps. Are you ready?

VC : Show Hdden Your Issue ID for  this chat is LTK554084491523X

April: Thank you. Click start menu/start  button then click Search. Type devmgmt.msc  and press Enter key on your keyboard or  click start menu/start button then click  Control Panel and double click device  manager.

April: Let me know once Device Manager  window open.

VC : Show Hidden Done

April: Ok. Please open Device Manager.Click  start menu/start button then click Search.  Type devmgmt.msc and press Enter key on  your keyboard or click start menu/start  button then click Control Panel and double  click device manager.

VC : Device Manager Open

April: Do you see any red x mark or yellow  exclamation mark in there?

VC : NONE

April: Ok. Please click + to the left of  Disk drives. (Do you see YMAX MagicJack USB  Device or Tigerjet Harddisk USB Device?)

VC : VC : I have  already been down this road twice if not  three times

VC : YMAX

April: We need to uninstall and re-install  your device drivers again, V.

April: Right click on YMAX MagicJack USB  Device and select Uninstall.

VC : FOR THE FOURTH TIME

April: Please right click on YMAX MagicJack  USB Device and select Uninstall. If you are  prompted to restart the computer, click NO.

VC : FOR THE FOURTH TIME

April: Please do it again.

April: Let me know when it's uninstalled.

VC : DONE

April: OK. Click + to the left of DVD/CD  drives. (Do you see YMAX MagicJack USB  Device or TigerJet CD-ROM USB Device?)

VC : THEN COMES BACK ON THE LIST  AS IT AUTO INSTALLS

April: That's okay.

April: Do you see YMAX MagicJack USB Device  or TigerJet CD-ROM USB Device under DVD/CD  drives too?

VC : FOR THE FOURTH TIME

VC : AND DONE

VC : AGAIN AUTO INSTALLS

April: Ok. Click the + sign next to Sound,  video and games Controllers then see if you  can find USB Internet Phone by Tigerjet in  there.

VC : AFTER THE FOURTH TIME THE  BEHAVIOR DOES NOT CHANGE

VC : ONCE AGAIN FOR THE FOURTH  TIME

April: Do you see USB Internet Phone by  Tigerjet under Sound, video and games  Controllers?

VC : DONE AND NONE

April: Now, please right click on Disk  Drives and select "Scan for Hardware  Changes".

VC : SURPRISE THE SOUND DID NOT  RETURN TO THE LIST

April: Did you right click on Disk Drives  and select "Scan for Hardware Changes"?

VC : DISK DRIVE IS ALREADY  VISIBLE ON THE LIST WITH NO SCAN

April: Right click on Disk Drives first and  you will see the option "Scan for Hardware  Changes" and click on it.

April: Let me know when it's done scanning.

VC : IN PROCESS

VC : INSTALLING

April: Alright.

VC : REFRESING

VC : DONE AND DONE

April: Please restart your magicJack. On  the dial pad click on Menu > Advanced Users  > Restart. Your magicJack dialpad will  restart. Once restarted, please check if  you can now select telephone under Menu >>  Volume/Headset Control on your dial pad.

VC : NOW I HAVE THE TEL BLUE  LIGHT ON

VC : SPEAKER MIC AND RINGING ARE  ALL MJ

April: Yes. Do you have a dial tone on your  phone too?"

VC : I DO

April: Kindly place a call and check if it  works now.

April: Let me know the result afterwards.

VC : YES IT DOES

April: That's great!

April: Is there anything else I may help  you with today?

VC : I can not understan why MJ  took my money for MJ+ THEN TOOK MY  SUBSCIPTION AND APPLIED TO STANDARD SO THAT  PLUS JUST COLLECTS DUST AND STANDARD  REFUSES TO WORK AND TAKE THREE HOURS OF MY  TIME TO CONVINCE ME THAT IT REFUSES TO WORK

April: May I know what is the problem on  your new magicJack Plus?

VC : STATED WHEN I THOUGHT I WAS  PAYING FOR MJ+ SUBCRIPTION AFTER I HAD PAID  FOR THE DEVICE MY MONEY WAS APPLIED TO THE  STANDARD INSTEAD.

VC : SO MY MONEY WAS TAKEN UNDER  FALSE PRETENSE AND I HAVE PAID TO 2019

April: As I have checked your account, it  shows here that you did not purchase an  additional renewal plan for your magicJack  Plus. It shows here that you only have free  one year of service on your magicJack Plus.

VC : I HAVE TO WONDER AM I THE  ONLY FOOL

VC : HOW MUCH STANDARD TIME HAVE  I PAID FOR?

April: As I have checked your account, it  shows here that your old magicJack Phone  Number: (716) 240-4092 will expire on  10/15/2019.

VC : THE MONEY THAT WAS TAKEN FOR  PLUS WAS APPLED TO STANDARD. SO I WONDER IF  I AM THE ONLY FOOL

April: As I have checked your account, you  renewed your regular magicJack subscription  for 5 years and not the new magicJack Plus.

April: You are the one who renewed your  magicJack subscription and not us.

VC : THE SAME WAY WE ARE IN A  CONVERSATION I WAS RENEWING AT THE  EXPIRATION OF MY FREE YEAR ON PLUS WHY  WOULD I PAY FOR THE PLUS DEVICE AND THEN  PUT IT ON THE SHELF

VC : WHAT I HAVE PAID FOR IS  CONSUMER ABUSE AND I WANT MY REFUND.

April: Please be informed that you are the  one who renewed your magicJack subscription  and I believe you choose to order the 5  year plan under your regular magicJack and  NOT from your magicJack Plus.

April: I've checked the order and found  that it is out of the waiting period of 90  days. I'm sorry but refund for this  purchase is not anymore possible.

VC : THE SAME WAY WE ARE IN A  CONVERSATION I WAS RENEWING AT THE  EXPIRATION OF MY FREE YEAR ON PLUS WHY  WOULD I PAY FOR THE PLUS DEVICE AND THEN  PUT IT ON THE SHELF

VC : T IT ON THE SHELF

VC : WHY WOULD I PAY FOR THE PLUS  DEVICE AND THEN PUT IT ON THE SHELF VC: T IT ON THE SHELF

VC : AM I THE ONLY FOOL

April: If you don't want to use your new  magicJack Plus, you may not need to renew  it, V.

VC : AGAIN ANNA WHY WOULD I PAY  FOR THE PLUS DEVICE AND THEN PUT IT ON THE  SHELF VC : T IT ON THE SHELF

VC : YOU DO NOT WANT TO ANSWER MY  QUESTION

VC : MAYBE A SUPERVISOR HAS THE  ANSWER TO MY STUPIDITY

April: You are currently chatting to a  Supervisor and this is the highest level of  support that you can chat with.

April: There's no need to renew your new  magicJack Plus subscription if you will not  using it and put it on the shelf.

BEAUCOUP BUCKS IN THE BLACK HOLE

Ben Carson on 

America's education challenge

We're spending a lot of money and not getting results.

In the midst of the third presidential debate in Florida, which was supposedly about foreign policy, President Barack Obama interjected a few words about American education.

The rationale was not unreasonable. A better-educated America will be a better-performing and more internationally competitive America.

"Let's talk about what we need to compete. ... Let's take an example that we know is going to make a difference in the 21st century and that's our education policy," he said.

Unfortunately, as is so often the case with politicians, what we hear sounds so logical, so compelling. If only it had anything to do with reality.

According to the fractured political logic on education, which is not much different from what we hear regarding most areas of public policy, the reason we have failure is we're not doing enough of what already isn't working.

In the case of education, we're spending a lot of money and not getting results. So the problem must be, in the brilliant political take on matters, we're just not spending enough money.

"I now want to hire more teachers, especially in math and science, because we know that we've fallen behind when it comes to math and science," Obama said. "And those teachers can make a difference."

But, Mr. President, what information do you have that leads you to conclude that more teachers can make a difference?

According to information recently published by Face the Facts USA, a nonpartisan project of the George Washington University School of Media and Public Affairs, over the last decade the federal government spent $293 billion and states spent a combined $5.5 trillion -- money targeted to improving academic performance -- with no discernable change in reading and math scores. "A quarter of high school seniors don't meet basic reading standards and a third fall below basic math proficiency," Face the Facts USA reports.

Throwing money at education may make those who get the money better off, but there is little, if any, evidence that it makes any difference at all in improving academic performance.

Recently, I sat down and interviewed one of my heroes: Dr. Ben Carson, director of pediatric neurosurgery at Johns Hopkins Hospital.

Outside of his work, Carson's passion is education. As someone who grew up in a Detroit ghetto, whose mother was a domestic who could not read, he has some idea what it means to start with nothing and achieve the American dream.

But listening to Carson -- whose latest book is titled "America the Beautiful: Rediscovering What Made This Nation Great" -- you get a much different take on what is wrong with education and our nation today than what we hear from politicians.

Carson says, "We were a 'can do' nation and now we're a 'what can you do for me' nation."

He talks about the two biggest influences when he was a boy: a demanding and caring mother and his church.

According to Carson, "we're being crucified by political correctness -- that any lifestyle is equivalent to any other lifestyle."

Through the Carson Scholars Fund, he provides $1,000 college scholarships to kids "who excel academically and are dedicated to serving their communities." He also builds reading rooms -- there are now 77 at schools in 11 states -- designed to provoke kids to want to read.

After a half-hour interview with Carson (see www.CureAmerica.us), here's my takeaway: Education is about family, meaning, personal responsibility, standards of right and wrong, and appreciating the uniqueness of every child.

Without these fundamentals, truckloads of taxpayer money will accomplish nothing. Which is why the trillions being spent are poured into a black hole.

I would add that, given the realities of today's public schools -- defined by the political correctness that Carson says is crucifying us -- there is no hope of meeting his standards for education without giving parents freedom to choose where to send their kid to school.

Star Parker

INTERNATIONAL SCHOOL OF URBAN EVANGELISM UNDER SIEGE 

American w/Disabilities Act Protects us from more than restrictive sidewalks, Government Buildings w/out access, and Buses w/no lifts.

ADA, Good to Know. 

World Wide, we - those facing emotional or physical challenges are 650 Million strong.

In America, we are Lawyers, Doctors, Governors, University Presidents and moving in all walks of life. In Buffalo the City of Refuge and Empowerment is determined to break new ground in self determination and actualization.

We have identified two service gaps at crisis levels in our City. First the Sibling Foster Care Crisis and Second being emerging therapies for Autism, Asperger Syndrome and PDD out of the reach of those with our the funds in our city.

Controlling four properties at corner of Plymouth Ave and Hampshire St. in Buffalo we are confronted by broken promises and predators determined to block our path. Monday October 29, 2012 the last piece of the grand design namely 152 Hampshire St Lost Oct. 21, 2008 by "Owner" of Record In a Chapter 7 Bankruptcy and to date the Bank instructed to bring foreclosure to the party whom has just lost it in this judgment has taken no action.

So you have to wonder how can the bank move against the party whom is only an owner on paper and not in fact. At the juncture that "Owner" moved out of the property we spoke and agreed the property adjacent the empty lot would be sold to us and later in a notarized letter he consented that we could pay taxes and fees on 152 Hampshire in lien against any who would try to block our endeavor. On strength of these two understandings we have shoveled snow cut grass and kept the premises secure from drug dealers and other safety challenges found in any vacant property, and made payments to City and to County, while failng to keep it off of the Foreclosure List.

For these service our lien stands at now $10,000.00 and we are under threat to loose the site at the foreclosure auction. In violation of the spirit of the Federal Guarantee to Americans with Disabilities. I have sent word to Peter Grubea, John Luhr, Muse Disability Services, the Tom Golisano Foundation. Our Comptroller, and our City Counsel To bring to bear the weight of the law that protects the disabled. Most surely when they are self determined in their independence and self actualization. Noemi Santiago in David Rivera's Office and Douglas Ruffin I am sure will be most happy to know what is the best way to proceed in this matter please share your view.

ENEMY OF THE STATE

 How can we other wise phrase the condition.

I come to the Buffalo General Hospital desperate for a medical solution to my medical dilema and I am told by a PCA that since I can not take my Son home
to possibly to me some elder battery the solution is to relinquish my fatherhood
to the state in abdication.

4 AM My son sleeps since I explained to her that I am here for a medical solution
to my sons Leaky Gut Syndrome, that I suspect the primary script for a high dose of Tylenol known as Hidrocodone sp. had dumped the toxins in the blood causing his severe body pains that triggered the violent outbursts. So she has consented to sedate my son so he would not peel the skins from his fingers from the candidiasis itch causing bleeding.  Explaining that for my limited 4 years of college the Social Worker would in the morning explain why the state and not I should be guardian to my son.

So I let her know that Mr Ruffin would be hearing about this solution to Elder Abuse in my meeting with him Thursday Morning.  I will be putting this on the Agenda along with Gideon Equities Donation of three months lease payment on 2002 Mercury Sable for Meals on Wheels and The Drivers of Hill Tribe Transportation being asked by Mr George Kee Owner to each donate two hours a week to drop meals which is what I just discussed with my neighbor GK when he took me home to get my Lap Top.

This along with Senior Volunteers and a host of benefits we will Lobby David Rivera, Darius Pridgen and the Council and Mayor to enable the solutions and untold experience trapped in the minds of seniors and how to make its access to the city a real time fact.

How to put FIOS and WIFI within the budget of every senior volunteer to show why our city will be the the one the smart senior chooses to move to. Where the utilities send senior volunteers checks instead of bills.

The matter of our sibling foster care crisis and how our seniors can galvanize to be a solution to this dilemma articulated to me by the Minnie Badger Foster Care Agency.

Associate Pastor of World Harvest Ministry Host of the Badger Agency a notable Real Estate Broker in our City Andre Scott Senior Advisor to The City of Refuge and Empowerment Stopped by the ER on his way home from Church to chat and Invite
me to the doings at WHM this week. Highlighting Bro Tudor and Sis Pamela White and others.

I called him earlier before he went to bed and told him that I was planning to ask for a Police Escort home where I would meet the Ambulance and go to Erie County which I may still do if the Doctor refuses to sedate my son so that I can navigate there.  7168595600 is the switchboard no. here and Abishai Cruz is here in the Blue Pod ER room #44. If you are reading Tuesday 10/16/2012 in the AM please call.

THE GIFT OF WEALTH THE PRICE OF FREEDOM

If you see a living breathing soul stepping

out into traffic within your reach do you not


stretch your arm to save a life or do you

just watch them leave the living?


We all have value and limitless collateral.


Make the world a better place for us all


What I have in my hand, a FREE Energy

Brokerage, and FREE self replicating

web site with hosting. Now it is in Ur hands


Just get a cool username/handle for ur site.


An email Like mine , eco.supersonic@gmail.com,


SuperSonic,  so you can have ur own Branding

And make the WORLD 
a KINDER BETTER PLACE.


The Truth shall Set You Free.


http://ecopowerpartners.com/supersonic

THE GIFT OF WEALTH THE PRICE OF FREEDOM ZERO

If you see a living breathing soul stepping
out into traffic within your reach do you not
stretch your arm to save a life or do you
just watch them leave the living?


We all have value and limitless collateral.
Make the world a better place for us all
What I have in my hand, is a

FREE Energy  Brokerage, and
FREE self replicating  web site with
FREE hosting.

Now it is in Ur hands Just get a cool username/handle for ur site.


An email Like mine , eco.supersonic@gmail.com,
SuperSonic, so you can have ur own Branding.
And make the world a 
kinder better place.

The Truth shall Set You Free.   
^^^^^CLICK ABOVE^^^^^

The Quest for Excellence

THE TYRANNICAL OLIGARCHY
OF THE BULLY CULTURE


WHENEVER we can single out our high achivers we express our willingness and commitment to offer every encouragement to our leadership assets.


Better said,  if I have missed the part of the dialogue where leadership and mentorship are in the same breath and sentence.


When we look at best practices we see turnarounds cycle in much shorter time frames where the better students are taught to play well together and share skills and mentorship with the  lower achievers.


The leaders need the security and articulated protection that will discourage any negative expression  of a bully culture that can be a threat to the success ot the offensive on low achievement. 


In cases where upper class students mentor earlier learners I am expecting the tender minds even more so receptive to good study and learning habits in light of positive role models so near to their
own age.